Refund policy

Last updated 5 October 2026.

14-day money-back guarantee

If dagsec isn't right for you, ask for a refund within 14 days of a payment and you get the full amount back, for a first subscription and for renewals alike. You don't need to give a reason.

How to ask

• Reply to the receipt email from Paddle, or find your order at paddle.net.
• Or write to hello@dagsec.net from the email address you paid with.

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so refunds are paid by Paddle to the card or account you paid with. They usually arrive within 5–10 business days, depending on your bank.

After 14 days

You can cancel any time from Settings → Plan → Manage subscription. Your plan stays active until the end of the period you already paid for and isn't renewed again. Partial months aren't refunded after the 14 days, except where the law where you live requires it.

When we refund without being asked

If dagsec charges you twice by mistake, or the service is unavailable for a large part of a period you paid for, we refund the affected amount.

Contact

Questions go to hello@dagsec.net.